Office de Tourisme Côte du Midi

Sales, ticketing & events intern

April – August 2025

Back-office partnerships & ticketing role: I onboarded partners, created and published activities on the ticketing platform and supported partner events and activations

Missions

Managed partner onboarding: contacting partners, gathering information, and coordinating next steps
Created and published partner activities on the ticketing platform (online sales + available at the counter)
Ensured data accuracy and consistency (prices, schedules, descriptions, multilingual content)
Supported partner events and activations (coordination, communication, operational follow-up)
Built processes and tools to speed up activity creation after partner meetings/reports
Improved the online shop / ticketing website presentation for a cleaner, more consistent look in 3 languages (FR/EN/ES)

Company context

Côte du Midi is a tourism office working with local partners to promote the territory. The role involved supporting ticketing operations, partner visibility, and event coordination across the season.

Tools used

Excel / Sheets Email Canva Ticketing/back-office software Automation tools

Skills developed

Partnership development & stakeholder relationship management

Operational coordination (ticketing setup + internal alignment)

Attention to detail (data accuracy, consistency, multilingual content)

Problem-solving & fast execution (preventing issues from escalating)

Process improvement (building tools, optimizing workflow)

Teamwork & cross-functional collaboration (back-office ↔ counter team)

Key results

Improved the ticketing shop/website layout for a more consistent and attractive experience in 3 languages (FR/EN/ES)
Reduced the time needed to create and publish a new activity after partner meetings by introducing a clearer process + tools

Recommendation letter: Coming soon

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